Program

SUCCESSFULLY PREPARING A MEETING

• Define the purpose, objectives, and expected outcomes of the meeting
• Identify potential sources of dysfunction
• Establish ground rules that encourage everyone’s expression and participation
• Differentiate between types of meetings: informational, review, discussion, problem-solving, and decision-making
• Prepare the logistical conditions necessary for a smooth meeting

ENSURING PARTICIPANT INCLUSION

• Create a welcoming and trusting atmosphere
• Allow everyone to share their mindset and expectations
• Know how to adjust the meeting agenda to gain full buy-in
• Co-construct the ground rules

GIVING MEANING TO THE MEETING

• Know how to place the meeting in its broader context
• Agree on the meeting’s objectives
• Define and implement simple processes for consultation, creativity, and decision-making
• Enforce the framework and agreed rules

SHARING KEY ROLES

• Learn how to define and ensure fulfillment of roles: facilitator and anchor, timekeeper, host, decision-pusher, challenger, participants, guests, or temporary resources
• Manage difficult personalities

DEVELOPING FACILITATION SKILLS

• Active listening and questioning
• Responsibility and adaptability
• Synthesizing key actions and decisions
• Rigor and quality in follow-up